What types of booking questions are there in Calenso?

Created by Calenso Support, Modified on Mon, 25 Apr, 2022 at 12:57 PM by Calenso Support

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Booking questions allow you to request information from customers during the booking process. To ensure that this information can be requested in the correct format, there are different types, which are explained in this article.


An input booking type is a normal text field in which the customer can write an answer:


A textarea is similar to a normal text field, but allows the user to enter multiple lines of text:


This booking question type corresponds to a dropdown field where the selectable options can be defined. It is possible that the customer must/cannot select one or more options:


With a checkbox, confirmations can be ensured, for example. This way, customers can be informed about data protection guidelines or general terms and conditions. The question supports HTML, with which e.g. a link can be placed.


You can ask the customer to send images or documents during the booking process. For example, you can request a completed Corona questionnaire via PDF. After the upload, a virus check is performed on the server. In case of a virus, the document or image will be rejected. You can define yourself if images or documents are allowed and if one or more files can be uploaded. The size of 5 MB per file must not be exceeded:

In the booking confirmation by mail or on the booking page the files are listed. They can be called up via a link.


Radio buttons are similar to the selection. One difference is that only one option can be selected and dependencies can be defined:

For example, it can be defined that further booking questions are displayed if "Yes" was selected as the answer.  The dependencies are defined when the booking question is entered:


With the information booking question type customers can be informed or asked to do something. For example, you could write that the customer must fill out a PDF at the test center before the Corona test and take it printed:

Information can be configured in different colors:

  • Information (Blue)
  • Warning (Yellow)
  • Error (red)
  • Neutral (without background)


A date can be queried with a date picker:

It is possible to define the format when defining the date picker:

  • dd.MM.yyyy
  • MM.dd.yyyy
  • yyyy.MM.dd
  • yyyy-MM-dd

Number selection

It is also possible to query certain parameters or numbers, as here with the example of clothing or shoe sizes.

The number selection is more suitable for small spectra up to 20 numbers wide. 

The standard number predefines the strarting number in the field.

In addition, the scale limit is set by the smallest possible number and the largest possible number.

Multiple responses can be requested with one query, as seen in this example:

With "+" and "-" customers can adjust the number according to the limits that have been set.

Image selection

Just paint a picture... That's why booking questions can now also be asked in the form of images.


Multiple responses can be created. The "Browse" button can be used to upload image files from your local computer to Calenso. These are then accessible via the URL path that Calenso automatically creates.

With the switch Image should fill card (fullscreen) you select whether the image fills the entire response tile (fullscreen) or is only visible as a small thumbnail.

It will look like this:

Card selection

The card selection provides you with a visually appealing tool for obtaining information from your customers.

You can specify in advance whether only one answer or several answers can be selected.

In the booking widget it will look like this:

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