13. Why does the loading time of my calendar in the booking widget take too long?

Created by Calenso Support, Modified on Mon, 25 Oct 2021 at 02:17 PM by Calenso Support

This could have various reasons and cannot be answered conclusively. Therefore, please contact the support, so that we can look for solutions together. 

Nevertheless, we would like to list a few possible reasons here: 

  • Internet connection: Often an insufficient internet connection leads to a delay in loading time.
  • Maintenance work: If the booking widget is called during maintenance work, this can lead to delays
  • Many appointments: If you have a combination of long availabilities and short booking interval, it may cause longer loading time. The reason for this is that all appointments have to be calculated first and if you have a large number of appointments, this can lead to delays. This is not the case with group appointments.
  • Server problems: Calenso server problems can lead to longer loading times of the booking widget. On https://status.calenso.com/ we inform about possible problems.

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